Operations Article Archive


Cunningham Restaurant Group Taps Empower Delivery to Improve Off-Premises Experience

Empower Delivery, the software company that enables delivery-centric restaurants to profitably and sustainably serve off-premise demand, announces Cunningham Restaurant Group (CRG) as a customer. CRG, a renowned Indianapolis-based restaurant group, is set to revolutionize the delivery experience with the launch of its delivery kitchen powered by Empower Delivery’s cutting-edge software. Guests will be able to […]

JUICER and bartaco Drive Delivery Revenue Up Six Digits

JUICER announced that bartaco, a 29-unit full-service restaurant chain, experienced a six-digit jump in delivery revenue in 2023 as a direct result of JUICER’s real-time restaurant revenue management solution.  The announcement comes as the restaurant industry faces uncertainty surrounding current menu prices and their impact on consumer spending and loyalty. “JUICER’s results are impressive given […]


Marketing & Promotions

California Pizza Kitchen Announces Deals for Cinco de Mayo and Mother’s Day

California Pizza Kitchen has everything you need to make your Cinco de Mayo and Mother’s Day celebrations delicious and stress-free! Fiesta for Cinco de Mayo: CPK is offering an all day happy hour on May 5 to celebrate Cinco de Mayo! Deals or Special Menu Starting at $5 Treat Mom to Her Favorite Pizza + More: […]

Beef ‘O’ Brady’s Taps ParTech for Ordering and Loyalty Solutions

ParTech, Inc. (PAR), a global restaurant technology company providing unified commerce solutions for enterprise restaurants, announces that the renowned American restaurant franchise, Beef ‘O’ Brady’s, has selected PAR MENU and PAR Punchh for its innovative omnichannel ordering and loyalty platforms. This marks a new chapter as Beef ‘O’ Brady’s returns to PAR’s ecosystem, harnessing the advanced capabilities of both solutions. […]

California Pizza Kitchen’s $50,000 ‘Thank You Card’ Sweepstakes Ends April 22

California Pizza Kitchen (CPK) Thank You Card promotion – where every card is a winner – is still going on through THIS Sunday, April 22! Most importantly, $50,000 in cash is still up for grabs, which means everyone with an unopened Thank You Card needs to head out to their local CPK over the next five days to find the big grand […]

Denny’s to Offer Discounted Sweet Cream Cold Brew on 4/20

This 4/20, come to Denny’s for a brew-tiful celebration. In honor of National Cold Brew Day on April 20, Denny’s is pleased to provide Denny’s rewards members 20 percent off one Sweet Cream Cold Brew. Customers must become value members before April 20 to be eligible for this special all-day offer. No matter what holiday you’re celebrating, […]



Philanthropy

Iron Hill Crafts New Hazy IPA in Partnership with Make-A-Wish

Prepare to experience the enchantment of Hops & Wishes, a brand-new hazy IPA brewed by Iron Hill Brewery & Restaurant (Iron Hill) in partnership with Make-A-Wish. The renowned East Coast brewery joins hands with the Philadelphia, Delaware, and Susquehanna Valley chapter of the National Make-A-Wish Foundation (Make-A-Wish) to introduce a heartwarming collaboration set to launch on April […]

Cameron Mitchell Restaurants Pledges $1 Million to Ohio State

The Ohio State University’s College of Education and Human Ecology announced a generous $1 million commitment from Cameron Mitchell Restaurants (CMR) on Monday for the renovation of Campbell Hall. The news was shared during The Big Dish, the Hospitality Management Program’s annual signature event, which celebrates the program’s graduating seniors and industry partners. The program’s […]

Red Robin Surpasses $1M Donation Milestone in First Year of Make-A-Wish Partnership

On April 2, Red Robin Gourmet Burgers announced it has surpassed $1 million in donations to Make-A-Wish, reaching a significant milestone in the first year of its multi-year partnership. Starting in February of 2023, Red Robin began donating 10 cents from every Kids’ Meal purchased, part of a $3 million pledge to the nonprofit over three […]

Ninety Nine Restaurant Launches Fundraising Effort for The Folded Flag Foundation

 The Nines are launching a six-week fundraising effort to support The Folded Flag Foundation, a nonprofit that provides support grants and educational scholarships to the families of Gold Star veterans who gave their lives in service to our nation. The fundraiser is launching at the same time as the Nines’ New Spring Flavors menu that will make giving […]

BJ’s Partners with Hav A Sole to Give Shoes to Children in Need

In the land of plenty, where dreams take flight, it is easy to forget that millions of children in the United States are living in poverty, deprived of even the most basic necessities, such as a pair of shoes. In the spirit of March college basketball, a season filled with come-from-behind upsets and heartwarming underdog stories, BJ’s Restaurant […]


Kitchen Equipment

RATIONAL Wins KI Award for iCareSystem AutoDose Cleaning System

RATIONAL, the market leader in multifunctional foodservice technology, announced it is the recipient of a prestigious 2024 Kitchen Innovation (KI) Award for its iCareSystem AutoDose cleaning system. This is RATIONAL’s 12th Kitchen Innovation Award. Each year the National Restaurant Association’s Kitchen Innovations (KI) Awards program celebrates the forward-thinking and cutting-edge back of house innovations that […]


Restaurant Design

Harrison Launches Global Design Competition for Students

360-degree global branding, interior design & architecture specialist, Harrison, announces the launch of its inaugural design challenge for students to take part in this summer (2024), ‘The Harrison School of Design Competition’. Launching across the UK and US simultaneously, the competition gives aspiring designers and architects the opportunity to create a restaurant design concept based on their […]


Labor & Employees

RAVE Restaurant Group Reshapes Leadership Team

RAVE Restaurant Group announced a strategic reshaping of its executive team. These appointments represent a significant upgrade to the leadership team, signaling investors and franchisees alike that the company is focused on the continued expansion and development of its Pizza Inn and Pie Five Pizza brands. These new executives include: Jay Rooney, Chief Financial Officer Zack Viljoen, Vice President […]


Sustainability

Sixty Vines Invites Guests to Celebrate Sustainability this Earth Month

Sixty Vines, the restaurant known for its revolutionary wine on tap program and vineyard-inspired cuisine, is celebrating Earth Month in April with a month-long celebration of sustainability.  Packaging is regularly cited as the top contributor to greenhouse gas emissions, often producing more emissions than grape cultivation and winemaking combined.  Sixty Vines saves over 300,000 bottles, corks, and labels annually […]

Inline Plastics Receives Key Certification from SCS Global Services

In 2020, Inline Plastics launched their reborn PET material which utilizes post-consumer content made from the latest recycling technology, Advanced Recycling. Currently, all their PET products contain 10% reborn post-consumer material. With sustainability awareness on the rise and a whirlwind of unsubstantiated claims in the industry, Inline believes it is important to have this claim […]



HME Hospitality and Specialty Communications Releases New Text-to-Speech Feature

HME Hospitality and Specialty Communications announced the release of Text & Connect, a powerful new NEXEO | HDX feature used to send  real-time, personalized, text-to-speech alerts to select restaurant teams and stores via the NEXEO headset. Text & Connect revolutionizes store operations by enabling restaurant leaders to build  employee engagement, recognize outstanding performance, and deliver consistent  […]

Stravito Unveils Assistant Insights Companion

Stravito, the enterprise insights platform democratizing access to market research in the world’s largest food and beverage organizations, is making a major leap forward in its generative AI journey. Today the company unveils Stravito Assistant, a trusted insights companion that helps users find answers faster, ask better questions, and immediately leverage a wealth of insights […]

Distinguished Restaurants of North America Recognizes III Forks

For the 14th consecutive year, Distinguished Restaurants of North America (DiRōNa) has recognized III Forks as exemplifying the “Best of the American Steakhouse.” A restaurant displaying the DiRōNa Achievement of Distinction in Dining Award has earned one of the most respected awards in the dining and hospitality communities. “III Forks Steakhouse embodies the Best of […]

One Off Hospitality Launches Rewards Program to Boost Customer Experience

First launching Blackbird in Chicago’s West Loop in 1997, One Off Hospitality has spent the past 26 years growing its empire into a collection of the Midwest’s most beloved hospitality institutions including avec, Big Star, The Violet Hour, The Publican, Publican Quality Meats, Publican Quality Bread, Bar avec and Dove’s Luncheonette. With nine James Beard […]


PRLA and Hospitality Industry Celebrate Signing of Act 51

Pennsylvania Restaurant & Lodging Association president and CEO Joe Massaro, along with stakeholders from the catering and restaurant industries, joined Gov. Josh Shapiro and Rep. Napoleon Nelson (D-154th) for a ceremonial bill signing of Act 51 of 2023. Shapiro signed Nelson’s House Bill 1160, which will permanently allow Pennsylvania liquor licensees the freedom to provide […]